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Quality Warranty

Terms and conditions

Prices and payment

Sweden

Each item is stated with price including VAT. In the shopping cart you can see the total price including VAT, shipping within Sweden is included in the price. Shipping companies used are DHL, delivery is picked up at the nearest delivery point.

Within Europe

Each item is stated with price including VAT. In the shopping cart you can see the total price including VAT, shipping is included in the price. Freight companies used are DHL.

Outside of Europe

Each item is stated with price including VAT. In the shopping cart you can see the total price including VAT, shipping is added. Freight companies used are DHL.

Payment

Via Klarna in Sweden, Norway and Germany: Three payment options; Pay now, later or split your payment.

Return Policy

Your right of withdrawal (withdrawal period) is valid for 21 days from the date you received your product. In your message to us, it must be clear that you regret yourself and that the seal is not broken. The withdrawal period begins on the day you receive the goods. Please note that the return must be received by us within these 21 days for the goods to be refunded.

When you exercise your right of withdrawal:

You are obliged to keep the goods in as good condition as when you received it. If the item is damaged or lost because you are careless, you lose the right of withdrawal.

Guarantees and service

All Sleepify’s products have a 2 year warranty. The warranty does not apply to:

  • Accident
  • Neglect
  • Abnormal use
  • Departures from maintenance and washing instructions
  • Save your order confirmation, this is your guarantee certificate.

Goods with warranty error are repaired. If repair is considered unprofitable, the product can be replaced by another product with the corresponding function or performance.

Privacy Policy

When you place your order with us, you provide your personal information. In connection with your registration and order, you agree that we store and use your information in our business to complete the agreement with you. According to GDPR, Sleepify works and you have the right to get the information we have registered about you. If it is incorrect, incomplete or irrelevant, you may request that the information be corrected or deleted. If so, please contact us by e-mail at info@sleepify.se

Deliveries

Delivery time 2-3 business days.

Unpacked packages

Unclaimed goods are returned to Sleepify. For all packages that are not redeemed, we reserve the right to charge you costs for return shipping, handling fee and handling fee, currently SEK 200 excluding VAT.

Returns

Whether you regret your purchase, want to change weight or advertise a product, Sleepify stands for shipping. Use the packaging you received in the delivery. Returns should be sent as parcels, not for cash on delivery. We will assist you with return note, contact Sleepify.

When you use your right of withdrawal, you should send or return the goods to us as soon as possible.